Privacy Policy

Apex System Privacy Policy

Apex System respects your privacy and is committed to handling your personal information responsibly, securely and transparently. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, request a quotation or communicate with us by telephone, email, WhatsApp or any other available channel. It applies to interactions relating to our printer, photocopier, multifunction device, production printer, large-format printer and document scanner rental and support services.

By accessing this website or voluntarily providing your information, you acknowledge the practices described below. If you do not agree with this policy, please avoid submitting personal information through our website or communication channels.

Information We May Collect:
We may collect information that you voluntarily provide, including your name, company or organisation name, telephone number, email address, location, equipment requirements, preferred rental duration, expected print volume and the content of your enquiry. When you browse our website, limited technical information may be collected automatically, such as your IP address, browser type, device type, operating system, referring page, pages visited and general website usage data. This information may be obtained through cookies, server logs or similar technologies used for website operation, security and performance.

How We Use Information:

• Respond to enquiries, telephone calls and requests for quotations
• Understand your requirements and recommend suitable equipment or rental plans
• Arrange demonstrations, delivery, installation, maintenance and technical support
• Provide service updates and communicate about an active business relationship
• Maintain accurate business, enquiry and customer-support records
• Improve our website, services, content and overall user experience
• Detect technical problems, prevent misuse and strengthen website security
• Comply with applicable legal, regulatory, accounting and contractual obligations

Cookies and Website Analytics:
Cookies are small files placed on your device to support website functionality and help us understand how visitors use our pages. You may manage or disable cookies through your browser settings; however, some website features may not operate correctly after cookies are disabled. Any analytics information is used in an aggregated manner wherever reasonably possible.

Sharing of Personal Information:
Apex System does not sell or rent your personal information. We may share limited information with authorised employees, technology providers, logistics partners, technicians or service partners when reasonably necessary to respond to your request, deliver equipment, provide support or operate our business. Such parties are expected to use the information only for the assigned purpose and protect it appropriately. Information may also be disclosed when required by law, a court order or a lawful request from a government authority, or when necessary to protect our rights, property, users or public safety.

Data Retention and Security:
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, maintain relevant business records, resolve disputes and meet legal or contractual obligations. We apply reasonable administrative, technical and organisational safeguards designed to prevent unauthorised access, alteration, disclosure, loss or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Third-Party Links:
Our website may contain links to external websites or communication platforms. Apex System is not responsible for the privacy practices, security or content of third-party services. We encourage you to review the applicable privacy policy before providing information on any external platform.

Your Choices and Contact Details:
You may contact us to request access to, correction of or deletion of the personal information you have provided, subject to applicable law and legitimate record-keeping requirements. You may also ask us to stop non-essential promotional communication. To submit a privacy-related request, email contact@printercopierrental.com or call +91 98103 79777. We may update this policy periodically to reflect changes in our services, practices or legal requirements. The revised version will be posted on this page and will apply from the date of publication.